privacy policy
last updated: march 7, 2026
1. information we collect
when you use dev_fix, we may collect the following information:
- account information: name, email address, and authentication details when you sign up.
- project information: details about your website issues, code access credentials, and related technical information you provide.
- payment information: billing details processed securely through Stripe. we do not store your full credit card number.
- usage data: how you interact with our platform, including pages visited and features used.
2. how we use your information
we use the information we collect to:
- provide, maintain, and improve our services.
- process payments and send related notifications.
- communicate with you about your issues and fixes.
- send service-related emails (e.g., updates, invoices).
- detect and prevent fraud or abuse.
3. information sharing
we do not sell your personal information. we may share information with:
- service providers: third-party services that help us operate (e.g., Stripe for payments, email providers for notifications).
- legal requirements: when required by law, regulation, or legal process.
4. data security
we implement reasonable security measures to protect your information. however, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. data retention
we retain your information for as long as your account is active or as needed to provide services. you may request deletion of your account and associated data by contacting us.
6. your rights
you have the right to:
- access the personal information we hold about you.
- request correction of inaccurate information.
- request deletion of your data.
- opt out of non-essential communications.
7. cookies
we use essential cookies required for authentication and site functionality. we do not use tracking or advertising cookies.
8. changes to this policy
we may update this privacy policy from time to time. we will notify you of significant changes by posting the updated policy on this page with a revised date.
9. contact
if you have questions about this privacy policy, contact us at hello@devfix.io.